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Users have successfully utilized Open X Ad Server to rotate a range of ads in various areas on their websites, allowing for effective …
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What is OpenX?
OpenX is an ad serving platform. It is sold option as a hosted solution for can be purchased as an installed application. It allows for easy inventory management , geo-targeting of ads by country, and provides statistics for each…
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- Display advertising (5)7.373%
- Ad campaign creation (5)6.868%
- Ad deployment (5)6.666%
- Ad display and retargeting segmentation (5)6.565%
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What is OpenX?
OpenX is an ad serving platform. It is sold option as a hosted solution for can be purchased as an installed application. It allows for easy inventory management , geo-targeting of ads by country, and provides statistics for each ad placement.
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- No setup fee
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Frequently Asked Questions
OpenX is an ad serving platform. It is sold option as a hosted solution for can be purchased as an installed application. It allows for easy inventory management , geo-targeting of ads by country, and provides statistics for each ad placement.
Reviewers rate Ad forecasting and optimization highest, with a score of 7.6.
The most common users of OpenX are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have successfully utilized Open X Ad Server to rotate a range of ads in various areas on their websites, allowing for effective monetization and maximizing ad revenue. This flexibility has empowered users to track inventory, serve ads on the correct pages, and repurpose ads as needed. By leveraging the performance tracking capabilities of Open X Ad Server, users have been able to identify the best-performing ads and display them more frequently, resulting in improved engagement and higher conversion rates.
One notable example of Open X Ad Server's impact is its implementation by Mail.com Media Corporation, serving millions of unique users and half a billion ads per month. This adoption not only reduced dependency and costs associated with third-party ad networks but also granted more control over network inventory. Another interesting use case involves the integration of Open X Ad Server in free-to-play Facebook and Mobile games, allowing for targeted advertising, cross-promotion of internal games, and a customer relationship management approach to engaging players.
Furthermore, Open X Ad Server has proved valuable to various organizations for programmatically reaching more users, generating customized reports for clients to demonstrate advertisement performance, managing online advertising for local newspapers to increase impressions and ROI, running ad campaigns across multiple sites, and addressing specific needs of smaller businesses. Its utilization extends even to educational platforms for enhancing ad engagement through similar content targeting and A/B testing for registration styles. Additionally, it has been employed by departments in different industries to promote products, partnerships, and memberships with its customizable targeting options.
However, some users have reported experiencing technical issues with the system and have encountered long response times from customer support. Nonetheless, despite these challenges, the quality and performance of Open X Ad Server make it a worthwhile investment for many teams seeking effective ad serving solutions.
Based on user feedback, here are the top recommendations for using the software effectively:
- Clearly define your goals and requirements before implementation and communicate them explicitly to tech support for better guidance.
- Prioritize structuring inventory and network configurations at the beginning to streamline operations and ensure a smooth transition.
- Allocate enough time for training to maximize software capabilities and avoid potential issues.
- Take advantage of the feature to create saved reports for easier and faster reporting.
Implementing these recommendations can help users optimize their experience with the software and achieve their desired outcomes more efficiently.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
February 22, 2014
Open X for easier channel management and better ROI
Score 9 out of 10
Vetted Review
Verified User
I was building a website from scratch for a very large medical content company that wanted to rotate a range of ads in a range of areas on the site for the wide number of products that they were selling. The Open X Ad Server worked like a dream. I was able to keep track of all of the inventory, serve it up on the correct pages, and repurpose the ads. I was also able to track which were working best and show them more often, and pull the ads that were unperforming, tweak them, and get them back up. There was a bit of a learning curve involved when I first started, but no more so than other products I have used, and I found the customer service was very supportive if I did have specific issues.
- Ease of use
- Flexibility
- Good interface
- Good customer service
- User manual
- A quick get start manual online would help
- Faster lead conversion
- A more robust website
- More product purchases through contextualized ads
- Better click through on ads because they were contextualized
Double Click, Adbrite before it became sitescout. We chose Open X because it was easy to integrate into the back end of our site and we liked the reports it provided and the ease of use. Double Click is a Google company, and frankly, while they are good at some technology, their products can be clunky failures AND we are not so sure we want to give them so much data about the inner workings of our business and keyword universe.
No
I did not have premium support when I was using this product; the regular service i got was terrific. True story: I was about 2 weeks away from my deadline when I ended up in the hospital with a severe case of flu. I was trying to work on my mobile phone to get things done. My colleagues were not answering a single email back at the office, nor the marketing company we were using to promote the site, but every request for help from open x was answered right away and I was able to meet my launch date. When I asked the marketing company why they had not answered, they said they were changing their billing practices and I would have to pay $150 per hour for support going forward if I wanted any help with the items on my wish list that I had asked for weeks before the launch. We fired them in the end. Open X gave me all the help I needed without ever asking for anything additional even though they helped with some custom work for the site to get the thing launched on time.
Yes
Yes, totally. Some of the bugs might have been me just getting used to the system in a really short period of time, but whenever I asked for help, even from my hospital bed, they were on it and able to iron out the difficulties. Browsers are a work in progress; every time there is an upgrade, something can get messed up through no fault of OpenXs but they worked hard to get everything looking and functioning the way we needed it to in very rushed circumstances.
Yes, when I was in the hospital with a bad case of flu for 3 days and had 2 weeks left to fix all of my ad server blocks on all my pages. I got done 5 days early in the end thanks to them. They helped me get everything up and running and iron out browser issues and so on very quickly; while, I am sorry to say, my colleagues and the marketing company we were using at the time did ZERO to help. They never even answered my emails. In fact, the latter actually tried to hold me to ransom for MORE money! I had given them a long list of things to do and asked over and over for an ETA on when they would be done. Silence. Then as the deadline approached, they demanded more money. Totally against the contract we had agreed to. We fired them in the end because they had behaved so unprofessionally.
I explained my desperate situation to OpenX and they were on it like a shot. They were a lifesaver. We never could have launched and made money without their help.
I explained my desperate situation to OpenX and they were on it like a shot. They were a lifesaver. We never could have launched and made money without their help.
- Creating ads
- assigning ads to pages
- assigning ads to ad blocks on my pages
- creating the ad blocks was sometimes buggy but that might have been odd integration at the site, which was run on Wordpress and which I did not do
February 21, 2014
OpenX Ad Serving Platform at Mail.com
Score 9 out of 10
Vetted Review
Verified User
At Mail.com Media Corporation (currently Penske Media Corporation http://www.pmc.com ) OpenX was used to power the Mail.com portal page which served millions of unique users per day and more than half a billion ads per month. The Mail.com portal page delivered unique content and was the focal point in which users would pass as they logged into their webmail each day. OpenX was chosen to supplement then reduce the reliance of third party ad networks which were already serving this strategic space in the Mail.com network. OpenX allowed Mail.com to reduce the dependency and heavy costs associated with third party ad networks. In addition to being less dependent on third party ad networks and reducing costs, OpenX helped empower the ad sales and ad operations teams by giving them more control of their own network inventory. OpenX also served ads network wide in each brand and line of business in the Mail.com portfolio.
- OpenX is a system that was designed to scale as is evident in some key design decisions found throughout the platform. The multi-server setup that was chosen at Mail.com allowed for a distributed server architecture which separated the front end web delivery nodes from the backend MySQL Database master which replicated data back to each front end delivery node mysql slave. This eased the ability to horizontally scale as needed due to the ingenious separation of the ad impressions data tables on the delivery nodes which were being collected locally on each ad impression and then processed periodically back to to the master database which replicated the aggregated statistics back to the delivery nodes. The ability to load balance across the front end web delivery nodes, add caching at many different layers, utilize a CDN for the static ad images, implement PHP accelerators, and hit memcached instead of the MySQL master made the OpenX platform a service that was very resilient to failures.
- The ability to optimize the platform is also something that OpenX does very well. This is evident in many of the config key parameters available. In addition to OpenX specific tunable's, optimizations can be made at many different levels in which the system sits. These include hardware and operating system level optimizations, tcp and networking stack optimizations, web server/php-cgi configurations, and database (MySQL InnoDB) tunable's. There are many different optimization knobs that can be tuned to help scale the application for the best performance possible
- The documentation was simple, to the point, and well written which led to an easy initial implementation and roll out of a multi-server setup. The installation and upgrade procedures were straight forward even for the complexities of the multi-server setup. I also found the OpenX team to be accessible and even got a chance to meet some of the team at their Up Close and Personal events at Cal Tech in Pasadena. Core developers were on hand to answer technical questions and also made themselves available to us via email and irq channels.
- The open nature of the OpenX platform allows for flexibility in the choice of web serving platform to use (Apache, nginx, Lighttpd) and also the database management systems (MySQL, PostGreSQL)
- Although I do believe that OpenX was designed to scale, many of the platform's target users are running single server implementations which probably led to the silly choice of MyISAM as the default database storage engine for the MySQL tables. In multi-server setups or any installation with a significant amount of load these should be altered and optimized for InnoDB. The default storage may have changed since my last roll out of this platform but I do remember the tables needing altering before putting any significant amount of load on them.
- In a multi-server setup sometimes problems can arise from the statistics collector and processor on the front end delivery nodes that process the ad impression data and aggregate the resulting statistics back to the master database resulting in several scenarios in which the master database can be out of sync with information collected on the delivery nodes and manual intervention is needed. However, most of these problems can be monitored and engineered for.
- The focus of OpenX on enterprise customers serving hundreds of millions of ads as opposed to the long tail of smaller publishers who simply can't afford to utilize the enterprise hosted solution and must utilize the OnRamp solution which has suffered from performance problems and might not be a viable option for many medium sized publishers
- Reduced dependency on third party ad networks reducing costs
- Increased ad sales and ad operations team efficiency
- Ability to tailor ads for specific brands using many advanced features such as demographics and geo targeting.
- DoubleClick,DART
The ad sales and ad operations team had been utilizing DoubleClick/DART previous to the migration to OpenX. One of the driving factors for the migration to OpenX was to lower costs associated with utilizing a third party such as the DoubleClick/DART system. The ease of use for the ad ops team, advanced targeting features, and seamless integration into the many brands of the Mail.com portfolio were also other factors involved in why OpenX was selected.